Tips From the FTC on
Phishing Scams:
* If you get an e-mail that warns you, with little or
no notice, that an account of yours will be shut down unless you
reconfirm your billing information, do not reply or click on the link in
the e-mail. Instead, contact the company mentioned in the e-mail, using
a telephone number or Web site address that you know to be genuine.
* Avoid e-mailing personal and financial information.
Before submitting financial information through a Web site, look for the
"lock" icon on the browser's status bar. It signals that your
information is secure during transmission.
* If you believe you've been scammed, file your
complaint at http://www.ftc.gov, and
then visit the FTC's Identity Theft Web site at http://www.ftc.gov/idtheft
to learn how to minimize your risk of damage from identity theft.
For more information on Phishing Scams, see How
Not to Get Hooked by a 'Phishing' Scam
| Date Reported |
July 7, 2008 |
| From Address |
AT&T<impntt@att.com> |
| Subject Line |
An Important Notification |
| Message Content |
Dear Member:
We apologize if u had any trouble accessing our services. In the last month we have worked day and night, for the improvement of our services. We want to do our best, and make it as simple as possible for us, but especially for you, our valued customer. From the beginning of this year we have had a big number of solicitations and because of this it was necessary to replace the old database server with a new one, which has the information about our new clients, and where some of our clients are going to get moved. Please verify your information until April 28, 2007 and help us avoid the lock-out of your services. We require all old accounts to verify their information on file with us. To verify your billing now, please visit our secure server webform by clicking the hyperlink below:
https://www.att.net/newdatabase/myaccount
If you choose to ignore our request, you leave us no choice but to temporary suspend your account. We appreciate your business and hope to keep you as a customer for life. AT&T Online is so easy; no wonder it's number one ! We apologize for any inconvenience. Thank You for using AT&T.
Sincerely, AT&T Billing Services.
How can I restore my account access?
Please update your billing here: AT&T Billing Services and complete the web form.
Completing all of the checklist items will automatically restore your account access.
|
| Date Reported |
April 23, 2007 |
| From Address |
"AT&T"<update@worldnet.att.net> |
| Subject Line |
*** An Important Notification *** |
| Message Content |
Dear Member:
We apologize if u had any trouble accessing our services. In the last month we have worked day and night, for the improvement of our services. We want to do our best, and make it as simple as possible for us, but especially for you, our valued customer. From the beginning of this year we have had a big number of solicitations and because of this it was necessary to replace the old database server with a new one, which has the information about our new clients, and where some of our clients are going to get moved. Please verify your information until April 28, 2007 and help us avoid the lock-out of your services. We require all old accounts to verify their information on file with us. To verify your billing now, please visit our secure server webform by clicking the hyperlink below:
https://www.att.net/update
If you choose to ignore our request, you leave us no choice but to temporary suspend your account. We appreciate your business and hope to keep you as a customer for life. AT&T Online is so easy; no wonder it's number one ! We apologize for any inconvenience. Thank You for using AT&T.
Sincerely, AT&T Billing Services.
How can I restore my account access?
Please update your billing here: AT&T Billing Services and complete the web form.
Completing all of the checklist items will automatically restore your account access.
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| Date Reported |
July 3, 2006 |
| From Address |
no-reply@att.net ?no-reply@att.net> |
| Subject Line |
Account Information Update |
| Message Content |
We recently noticed
more attempts to log in to your AT&T
account from a foreign IP address.
If you accessed your account while traveling, the unusual log
in attempts may have been initiated by you.
However, if you are the rightful holder of the account, please
visit AT&T Worldnet as soon as possible to
verify your identity:
You can also verify your account by logging into your
AT&T Worldnet account at https://webauth.att.net/.
If you choose to ignore our request, you leave us no choise
but to temporaly suspend your account.
We ask that you allow at least 72 hours for the case to be
investigated and we strongly recommend to
verify your account in that time.
Thank you!
The AT&T Worldnet Team
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| Date
Reported |
April 25, 2006 |
| From Address |
Worldnet (worldnet.att@att.com) |
| Subject Line |
Update you'r account information |
| Message
Content |
Dear valued customer
We are sorry but your Worldnet account could be suspended if you don't
re-update your account information. If your problems could not be
resolved your account will be suspended for a period of 3-4 days, after
this period your account will be terminated.
Click here to update your account
http://70.103.140.109/~skarzism/worldnet/worldnetatt.html
Due to the suspension of this account, please be advised you are
prohibited from using Worldnet in any way. This includes the registering
of a new account. Please note that this suspension does not relieve you
of your agreed-upon obligation to pay any fees you may owe to Worldnet.
Regards,Safeharbor Department Worldnet, Inc
Thank you for using Worldnet!
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| Date
Reported |
October 1, 2005 |
| From Address |
notice-abuse@att.net |
| Subject Line |
AT&T request: Account Investigation Important Notice |
| Message
Content |
Dear AT&T User,
We recently noticed one or more attempts to log in to your AT&T account from a foreign IP address and we have reasons to belive that your account was hijacked by a third party without your authorization.
If you recently accessed your account while traveling,the unusual log in attempts may have been initiated by you. However,if you are the rightfull holder of the account, click on the link below, fill the form and then submit as we try to verify your identity.
Click Here!
The log in attempt was made from:
IP address: 205.88.09.66
ISP host: cache-dq04.proxy.cox.net
If you choose to ignore our request,you leave us no choise but to temporaly suspend your account.
We ask that you allow at least 72 hours for the case to be investigated and we strongly recommend not to make any changes to your account in that time.
If you received this notice and you are not the authorized account holder, please be aware that it is in violation of AT&T policy to represent oneself as another AT&T user. Such action may also be in violation of local, national, and/or international law. AT&T is committed to assist law enforcement with any inquires related to attempts to misappropriate personal information with the intent to commit fraud or theft. Information will be provided at the request of law enforcement agencies to ensure that perpetrators are prosecuted to the fullest extent of the law.
*Please do not respond to this e-mail as your reply will not be received.
Thanks for your patience as we work together to protect your account.
Regards,
Security Department
AT&T Inc.
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| Date
Reported |
July 25, 2005 |
| From Address |
info@att.net |
| Subject Line |
member support |
| Message
Content |
Dear Att
Member,
Your e-mail account was used to send a huge amount of
unsolicited spam messages during the recent week. If you could
please take 5-10 minutes out of your online experience and
confirm the attached document so you will not run into any
future problems with the online service.
If you choose to ignore our request, you leave us no choice but
to cancel your membership.
Virtually yours,
The Att Support Team
** This message may contain a zip file attachment, containing
a worm. Please do not open it, instead forward the email to scam@abuse-att.net
**
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| Date
Reported |
June 23, 2005 |
| From Address |
Dchione (BillMigisonentirety@accounts-activation.com) |
| Subject Line |
AT&T Service Information: Update your AT&T billing details.
ID: |
| Message
Content |
Dear AT&T member,
Technical services are being carried out as a planned software update. We earnestly ask you to visit the following link to start the planned procedure.
We apologize for you inconvenience but please be assured that once completed, your account will be updated and no further emails will be sent.
Ignore this email and your account will be put on the high-risk account types and you may experience further delays in acquiring information.
We present our appoligies and thank you for your cooperation.
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| Date
Reported |
June 15, 2005 |
| From Address |
Agrep (MichaelRennlocomotive@activation-att.com) |
| Subject Line |
ATTENTION: Update and verify your AT&T billing information! |
| Message
Content |
Dear AT&T member,
Recently there have been many reports of fraud activity regarding
stolen account information and stolen identities.
This requires a full update on your records matching our database information.
You will be prompted to provide full and complete information regarding
your account.
Failure to update your online records will result in a halt of your account.
Follow this link to update your billing records.
Sincerely,
The AT&T Team
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| Date
Reported |
June 10, 2005 |
| From Address |
Agrep (BobMinserforay@reactivation-accounts.com) |
| Subject Line |
ATTENTION: AT&T
account update required: ID |
| Message
Content |
Dear AT&T
customer,
You are receiving this email with regards to your account
status.
Our database is showing that your account information has
expired, to continue using your account you must update your
account information.
We strongly reccomend you update your account information
otherwise of neccesity we will freeze your account.
Please ensure that all information entered is accurate to
validate your identity.
Follow this link to update your account
Thank you for your cooperation.
Best regards,
AT&T Account representative team
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| Date
Reported |
May 31, 2005 |
| From Address |
AT&T Member
Services (customersupport@security.att.net) |
| Subject Line |
Credit Card Declined
Notice |
| Message
Content |
Dear AT&T Member,
We recently attempted to charge you for your cycle use plan
and your credit card issuer denied payment to our billing
systems. This usually occurs when billing information is out of
date or billing address is false. In order to keep your AT&T
Service active, You must visit AT&T's Service Center
Immediately by clicking here.
If your account information is not updated within next 48
hours,we
will be forced to terminate your AT&T account. Thank you for
cooperation towards this urgent matter.
AT&T Help Is Always Available
If you ever need help using the AT&T service while you
are online, we have online Customer Service representatives
available at AT&T Keyword: Live Help.
Thank you for choosing the America Online service!
Regards,
Regina Lewis Billing Department
AT&T Worldnet INC.
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| Date
Reported |
May 30, 2005 |
| From Address |
Ego1 (AndrewPollshakes@accounts-att.net) |
| Subject Line |
ATTENTION: AT&T
database update! Update your account now!!! |
| Message
Content |
Dear AT&T Member,
We are experiencing a system upgrade and our database
requires an immediate user input. You are required to follow and
update your own system information, providing all necessary
information to continue and use the new and secure system. We
appreciate your timely consent and full compliance with our
rules and regulations.
Follow this link to update your required account.
Failure to comply will result in account termination and a
renewal charge.
Best regards,
AT&T Inc.
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| Date
Reported |
May 26, 2005 |
| From Address |
Ggranai (AntonioMelmeager@service-att.com) |
| Subject Line |
ATTENTION: Update your
AT&T Billing Detail |
| Message
Content |
Dear AT&T Member,
Your billing information record is expired; possible cause of
such, is inability of accessing your online information through
the bank.
Our record show that either the information on file is missing
or it is incomplete.
Take measures to fill out these forms stating full
information and thus maintaining your current account
proficient.
However, failure to update your billing information record
will result in account termination.
Please update your billing records here.
AT&T Billing Departemnt team
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